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Thread Statistics | Show CCP posts - 3 post(s) |
Templar IV
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Posted - 2008.06.26 09:31:00 -
[1]
Edited by: Templar IV on 26/06/2008 09:34:38
Im on eve right now, and im using Virgin Media, not had a single problem since all these issues began.
2 of my friends also using Virgin media, with no problems at all.
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Templar IV
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Posted - 2008.06.26 09:40:00 -
[2]
 Originally by: Reter
I'm on VM, not had any problem untill this morning, I get the box about removing a patch and server status unknown, I loaded EVEMon and it shows that Tranquility is offline, is it? or is it a miscommunication because of these problems.
It is not offline
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Templar IV
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Posted - 2008.06.26 10:06:00 -
[3]
I am unsure as to why it would be isolated incidences with VM? Are you using cable or DSL?
I am based in the UK. still no problems..
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Templar IV
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Posted - 2008.06.26 10:10:00 -
[4]
Originally by: domelicious1
OK, Virgin Media player and can't get in  raising petition with CCP, see what happens.
Is there a way to divert and not use Limelight and go another route??
There is no way you can do that, it is up to your ISP.
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Templar IV
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Posted - 2008.06.26 10:27:00 -
[5]
Edited by: Templar IV on 26/06/2008 10:27:32
Originally by: BobefaxMinor
Originally by: Templar IV
Originally by: BobefaxMinor
Virgin Media Cable user... Yorkshire
Down since 06:30 this morning...
Found a few other 'US' based sites we use are also not available.. 
Fingers crossed at some point this gets sorted but as people have stated not CCP issue and does not appear to be a Virgin issue but a router/connection out of the country..
it indeed is not a virgin media issue, as many VM users like myself (mate based in leeds) are having no trouble.
Are you cable or ADSL ?
Im using cable, and so is my friend
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Templar IV
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Posted - 2008.06.26 12:29:00 -
[6]
Originally by: Raggers X
Yawn!!! 
hmm and now i'm wondering why i spent $60 yesterday paying for an account that i cant use...
NOT IMPRESSED!!!
Im sure they are trying to resolve it as soon as possible. If you can login at all though i would recommend setting a long skill for now.
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Templar IV
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Posted - 2008.06.26 12:31:00 -
[7]
Originally by: Mediek Ordos
Virgin Media Midlands area United Kingdom. intermitant connection since 07:00 GMT.
CANT GET ON :-((( GRIM still no connection 13:30 GMT.
West Midlands, connecting to eve 13:30 GMT time. Using Virgin Media Cable. I shall submit a ticket asking for some information on the current situation.
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Templar IV
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Posted - 2008.06.26 12:48:00 -
[8]
Originally by: BillyBilge
 Come on CCP get your techno geeks on here and give us a update, VM down and appears to be over most of the country. Your server appears to be blocking connections
Please give us an UPDATE.
It would help if we could find out why its blocking some VM connections and not others, any other VM users here that can connect without any problems?
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Templar IV
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Posted - 2008.06.26 13:02:00 -
[9]
Edited by: Templar IV on 26/06/2008 13:02:20
Originally by: MEPH1ST0
Another response from gm's about my partial 2nd log sending
"Please directly contact your internet service provider, best is including this log to make them aware of this issue. "
so ccp are blaming vm, even though it was ccp who shut off the limelight connection
Quote from first post in this thread
"We will keep the LimeLight connection closed until we have received a full report from them on what happened and proper assurances that this will not be happen again in the future. We will keep you posted and update you with information as soon as we receive it."
Must be a lack of communication between their staff, as it is obvious to me VM are not to blame, or not totally. They must be aware by now (probably due to 100's of support tickets) that VM users are having serious connection issues. They should at least release an official statement or response to ease the minds of users unable to connect. Sitting there and responding to tickets with the comments like above isnt putting anyone's mind at ease.
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Templar IV
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Posted - 2008.06.26 13:13:00 -
[10]
Originally by: Kaar
Originally by: annab
virgin media as well in wiltshire fine until ccp added this patch. Please remove this bad patch.
Patch has nothing to do with it 
indeed
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Templar IV
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Posted - 2008.06.26 13:17:00 -
[11]
Originally by: Cmdr Slain
Previously raised a petition with CCP about this VM connection issue. They have reponded with the following:-
"This is a mass reply do those players that are having trouble connecting to EVE on June 26th. We are aware of the issues and investigating the cause. Early indications are pointing to some Internet Service Providers located in the UK. We apologize for any inconvenience."
Hope this is sorted soon.....
About time they decided to do that. Then maybe when its sorted they can give an indication as to what the problem was for peace of mind.
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Templar IV
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Posted - 2008.06.26 13:33:00 -
[12]
Originally by: annab
Originally by: Kaar
Originally by: annab
virgin media as well in wiltshire fine until ccp added this patch. Please remove this bad patch.
Patch has nothing to do with it
really I could play until after down time. So what else happen other than the patch that made the game unplayable?
I also downloaded the patch, yet i can still play eve? therefore it is not an issue with the patch. This has also been commented on previously in this thread.
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